San Francisco and Washington DC Staff-professional and knowledgable
Julia Jackson, Customer
We have worked with staff for several years in San Francisco and Washington DC who were professional, knowledgeable and courteous. Recently, they had pages added to our passports and processed visas for Argentina and Brazil in a timely manner. We will continue to use the TDS staff for our visa and passport needs on future trips.
Great customer service and outstanding efficiency
Judy Friedman, Customer
I had let my passport lapse, and realized this one week prior to vacation in Mexico. I contacted the SF office , talked to Joana and Monte, and they were great. I came in on a stormy Tuesday morning, and Monte typed out the online form I needed for renewal application (i had filled mine out on line) and my information was relayed to the passport office, and i got my passport, back in 24 hours. Monte and Joana are competent, helpful, and reliable. They allayed my anxiety immediately. Unlike some other companies that i looked up online, they answered the phone immediately during hours. Location is very convenient to my office.