1625 K St. NW#750Washington, DC 20006
Fatemeh LeTellier - Chief Operating Officer
Voice: 800-874-5100Local: 202-638-3800Fax: 202-747-1968
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Chicago • 833-818-7913 »
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San Francisco • 888-874-5100 »
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When you add White Glove Service to your order, we roll out the red carpet for you.
White Glove applications are handled only by TDS Senior Consultants
When Travel Document Systems receives a White Glove package, it is given directly to a dedicated Senior Consultant to handle from start to finish - including opening the package and reviewing the application materials, through every step of the process, to the return shipment of your passport and or visa.
Embassies and Consulates are aware of the priority status of White Glove applications
The Embassy or Consulate processing the visa is given the name and direct contact information for TDS Senior Consultant handling the request. The Senior Consultant and Embassy Liaison in charge of a White Glove application check in with the embassy or consulate daily, and the passport and visa is retrieved the moment processing is complete.
Applications sent to TDS for White Glove Service are received and processed first each morning. White Glove Service customers receive status email updates at every stage in processing, can check the live status of the application online at any time, and can speak directly to the Senior Consultant handling their request with any questions.
Customers receive an electronic copy of each visa immediately upon issuance from the Embassy. You will be able to see the issued passport or visa before your passport is returned to you.
Complimentary Inbound Priority Shipping
White Glove Service includes free FedEx priority shipping from you to Travel Document Systems. Print your specially labeled air bill directly from your order summary so TDS can identify your White Glove Service package before other deliveries are even opened.
Adding the White Glove Service to any order is as simple as checking a box.
When you are adding or reviewing travelers, look for the White Glove button. Checking the box will add the service to your order and when you finalize checkout, make sure you print your FREE inbound FedEx shipping label that identifies your order as a White Glove priority.